Services for people with hearing loss

BSL Services

We provide support for people who communicate in British Sign Language (BSL) by making the initial contact with service providers who may not know about their communication needs.

How we can help you:

  • Advice, information and signposting to other services
  • Telephone support for house bills, benefits etc
  • Translate English into BSL
  • Help book an interpreter for your appointments with GPs or hospitals. 

We also give advice on information and training in the use of services such as Sign Video, Sign Health and NGT Lite text relay, which may help you to become more independent. 

For more information or to make an appointment, please contact us. 

We have different ways for you to get in contact with us including Skype, Facebook Messenger and FaceTime. 

Hearing Aid Support

Our aim is to help you make the most of your hearing aids. We do this by providing information, advice and training in how best to maintain them. We can also provide support with tubing, minor repairs, ear mould cleaning and battery replacement. 

If you have a tubing request for your hearing aids, please fill in our hearing aid tubing request form online and a member of staff will be in touch.

If you need to re-tube your hearing aid mould, please take a look at our demonstration video.   

We can arrange to visit you in your home if you cannot come to one of our three drop-ins below. 

Monthly Drop ins for Hearing Aid Support

You can attend any one of our three drop in clinics below or arrange an appointment at our Resource Centre. For housebound clients, there is a home visit service. 

1st Thursday of the month
10:30am – 12:30pm

The Olney Centre
High Street
MK46 4EF

1st Friday of the month
2:00pm – 4:00pm

Stony Stratford Community Church
Cofferidge Close
Stony Stratford
MK11 1BY

2nd Friday of the month
2:00pm – 4:00pm

West Bletchley Council
221 Whaddon Way

Try our specialist equipment

We have a range of equipment at the Resource Centre available for you to test and try to see if it may be able to help you.

We run a drop in session on the 4th Friday of every month from 10:00am until 3:00pm.

Examples of Specialist Equipment

  • Amplified telephones
  • Alerting equipment – for example, doorbells and smoke alarms
  • Personal and TV loop listeners
  • Writing aids and specialist kitchen equipment for people with sight loss
  • Alerting/accessible clocks
  • Specialist lighting and UV shields

We run a drop in session on the 4th Friday of every month from 10:00am until 3:00pm.

Alternatively, you can make an appointment to visit the Resource Centre at a different time. Please contact us to make an appointment.

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